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Important qualities of a Customer service Representative

Customer service is an integral part of every business, it is important to hire the right people for the team. A customer service team ultimately be the face of your company and the main point of contact with the customers. Good customer service is the key to loyalty,...

Most Outsourced Back-office functions

The back office is an essential part of your business. If these functions don’t run smoothly, you can’t operate your business. A front office is the face of your company while a back-office typically deals with administrative functions. Back-office functions include:...