Site Reliability Engineer

Job Responsibilities

• Maintain standards for Continuous Integration and Continuous Delivery workflows for development teams
• Ensure Digital Platform service level expectations are clearly defined and measurable through Service Level Objective’s (SLO’s) and Service Level Indicators (SLI’s).
• Apply SRE best practices to consult, coach and provide oversight to development, business, and systems teams in defining and implementing SLOs/SLIs.
• Work with System Engineers, Developers, Architects, and DevOps engineers to design and implement automated solutions with CI/CD Pipelines for infrastructure and software build, deployment, and configuration.
• Automate using Docker, Terraform, Gitflow, Jenkins, or an equivalent
• Maintain code and scripting Git version control repositories and related systems supporting initiatives around “infrastructure as code”
• Identify, troubleshoot, and resolve problems with the build, deployment, and continuous integration process
• Leverage scripting languages, such as Python and Terraform, to build automated solutions and integrations on an ad-hoc basis.
• Ensure security is integrated into all architecture solutions to meet compliance standards.
• Seek opportunities and implement solutions to improve site reliability (reducing Mean Time to Diagnosis, Mean Time to Resolution, System Self-healing, etc.)
• Provide technical guidance and training to junior team members

Required Experience & Skills

• Proficiency in one or more of Python, Perl, Ruby, Bash or Java.
• 3+ years of non-internship professional software development experience
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
• Strong experience using AWS and/or GCP resource technologies to develop and deploy enterprise solutions

Preferred Experience

• Experience managing scaled cloud systems with a focus on operational excellence
• Experience working with high-availability, distributed systems and services in a hosting environment including hardware, OS, storage, network, and database solutions
• Experience in the development and rollout of technical operations processes and new services
• Experience automating software deployments and following a continuous delivery and deployment model
• Experience with DNS, DHCP, SSH, HTTP, TCP/IP, and other common network protocols
• Experience with system analysis and troubleshooting in large-scale Linux environment
• Experience with database technology, both relational and NoSQL
• Experience with RESTful API design and development, including API definition, lifecycle management, contract or consumer-first development, and authentication with OIDC or SAML.
• Working knowledge of agile development methods
• Working knowledge of data structures/algorithms